FAQ

Client’s questions

What is USA Guided Tours cancellation policy?

If you cancel your booking 24 hours in advance of your tour departure time – a full refund will be issued

If you purchase Tour Booking Insurance at $5.99 per person, booking cancellations may be made up to 1 hour in advance of your tour departure time for a full refund

All USA Guided Tours vehicles are cleaned with EPA-registered multi-surface cleaner & disinfectant as recommended by the CDC – between every tour.

What types of visas are available for people to come to the United States?

There are more than 20 nonimmigrant visa types for people traveling to the United States temporarily. There are many more types of immigrant visas for those coming to live permanently in the United States. The type of Visa you need is determined by the purpose of your intended travel. For an overview of visa types, please see Types of Visas for Temporary Visitors or Visa Types for Immigrants.

How do I read and understand my visa?

Please use the illustrated guide below to learn how to read your new nonimmigrant visa (for travel to the U.S. as a temporary visitor). In addition, as soon as you receive it, check to make sure information printed on the visa is correct (see below). If any of the information on your visa does not match the information in your passport or is incorrect, please contact the nonimmigrant visa section at the embassy or consulate that issued your visa.

My visa expires in 5 years, what does this mean?

A visa must be valid at the time a traveler seeks admission to the United States, but the expiration date of the visa (validity period/length of time the visa can be used) has no relation to the length of time a temporary visitor may be authorized by the Department of Homeland Security to remain in the United States. Persons holding visas valid for multiple entries may make repeated trips to the United States, for travel for the same purpose, as long as the visa has not expired, and the traveler has done nothing to become ineligible to enter the United States, at port-of-entry.

My old passport has already expired. My visa to travel to the United States is still valid but in my expired passport. Do I need to apply for a new visa with my new passport?

No. If your visa is still valid you can travel to the United States with your two passports, as long as the visa is valid, not damaged, and is the appropriate type of visa required for your principal purpose of travel. (Example: tourist visa, when your principal purpose of travel is tourism). Both passports (the valid and the expired one with the visa) should be from the same country and type (Example: both Uruguayan regular passports, both official passports, etc.). When you arrive at the U.S. port-of-entry (POE, generally an airport or land border) the Customs and Border Protection Immigration Officer will check your visa in the old passport and if s/he decides to admit you into the United States they will stamp your new passport with an admission stamp along with the annotation "VIOPP" (visa in other passport). Do not try to remove the visa from your old passport and stick it into the new valid passport. If you do so, your visa will no longer be valid.

What are indefinite validity visas (Burroughs visas) and are they still valid?

Indefinite validity visas (Burroughs Visas) are tourist/business visas manually stamped into a traveler’s passport which were valid for ten years. Effective April 1, 2004, all indefinite validity Burroughs visas became void. Therefore, if you have an indefinite validity visa you must apply for a new visa for travel to the U.S.

My visa will expire while I am in the United States. Is there a problem with that?

No. If the Department of Homeland Security, Customs and Border Protection Immigration Officer at the port-of-entry admitted you into the United States for a specific period of time, s/he will note your authorized period of stay on your admission stamp or paper Form I-94, called an Arrival/Departure Record. You will be able to remain in the United States during your authorized period of stay, even if your visa expires during the time you are in the United States. Since your admission stamp or paper Form I-94 documents your authorized stay and is the official record of your permission to be in the United States, it is very important to keep inside your passport.